Supported Events

RISK MEETS REALITY: CYBERSHIELD PH

Defending Front-Line Finance Workers

16 September 2025 | 1:00 PM – 3:00 PM (GMT+8) | Live via Zoom

Cybercriminals no longer break down firewalls—they walk through your front door. One convincing text or spoofed email can trick a teller into moving millions of pesos in minutes, erode customer trust, and expose your institution to hefty Bangko Sentral penalties. To stay ahead, Fairs and More Inc. supported by ECCP has joined forces with InfoTeam UK and Norway-based Tagore. Their NanoLearning—two-minute, role-based lessons—makes security second nature for every employee, not just IT staff.

From bank counters to field visits, frontline workers are often the first—and sometimes the only—barrier between cyber threats and sensitive financial systems. In the Philippines, this group includes tellers, call center agents, loan officers, and relationship managers who handle customer data, transactions, and daily digital interactions.

This briefing distills real-world threat patterns and common vulnerabilities into actionable insights, highlighting not only what can go wrong, but also how targeted training can make it right. The goal: help institutions move beyond awareness toward a security-aware workforce culture that sticks!

Format: Live via Zoom – interactive Q&A + real‑world demos

Who should attend: Branch & Operations Managers, Tellers, Call‑Center Agents, Loan Officers, CISOs, Compliance & Audit Heads, HR/L&D, Fintech & Rural‑Bank Leaders, Regulators

Learning Objectives

1. Spot the Latest Scams – Phishing, vishing, and social‑engineering ploys now targeting Philippine finance.
2. Deploy Practical Controls – Policies, tech, and culture fixes that shut attacks down fast.
3. Build Human Firewalls – Use NanoLearning to transform "checklist" training into muscle memory.
4. Scale Security Culture – Proven strategies for reaching far‑flung branches and non‑desk staff.

What You'll Learn:

The Evolutions in Cyber Threats and Defensive Strategies

Speaker: Bjorn R. Watne – Global CISO & Security Strategist

Get up to speed on the newest phishing, vishing, and social‑engineering ploys targeting Philippine finance—and the practical controls that shut them down.

Building Human Firewalls: NanoLearning Employees Remember

Speaker: Magnus Solberg – Partner & COO, Tagore

In the fast-evolving threat landscape, traditional cybersecurity training no longer cuts it especially for frontline staff who handle sensitive data daily, often in time-pressed and tech-limited environments. The NanoLearning approach delivers short, high-impact lessons designed to fit real workflows, cultural realities, and the mobile-first habits of the Philippine financial workforce. Backed by behavioral science and local insight, this strategy turns passive training into continuous awareness—and awareness into action. This model solves deeply rooted challenges in training delivery, knowledge retention, and behavior change across branch staff, call center agents, loan officers, and field teams nationwide.

Why Attend?

• Immediate impact: Walk away with a 30‑day action checklist you can roll out the very next morning.
• Built for PH frontline realities: Mobile‑friendly tactics that respect bandwidth limits, workplace hierarchy, and local culture.
• Behavior change, not checkbox training: See how bite‑sized lessons drive lasting habits among tellers, call‑center agents, and field officers.
• Expert access: Ask your toughest questions during the live Q&A and demo sessions.

Bottom Line

Whether you manage a single rural branch or a nationwide fintech, years of growth can disappear overnight. Upskill your people today—it's the most cost‑effective insurance you'll ever buy.